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The world's number one specialist guitar shop
Open 7 days a week!
instore and online

Terms and Conditions

These general terms and conditions apply to all transactions between us and yourself. They do not affect your statutory rights. Please read them carefully.

All telephone orders will be acknowledged verbally at the time of order, and all orders placed on our website will be acknowledged electronically by e-mail. We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method or suggest that you visit our store.


Prices,offers and products are subject to availability and may change before(but not after) we accept your order. If a product becomes unavailable we may offer you an alternative or suggest that you visit our store.

Order Processing

Your order is sent directly to our secure till in our shop for processing. Once we have received your order and payment, our staff will pick, pack and dispatch the goods. We will aim to do this the same day for all orders itto our shop(7 days a week).


We use the industry leading internet payment company SagePay to protect your card details.

VAT: GB 835 850 215


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