Cracknell, Debbie - Ensemble Games

AA1436

Delivery charges within the UK

Low-cost Delivery

For the UK Mainland there is a charge of £1.95 for small parcels, £4.95 for medium parcels such as Ukuleles and £9.95 for all guitars/hard cases, as we use a courier for their delivery. Delivery charges are automatically applied to the basket at checkout.

Delivery charges outside the UK

If not in the UK please use our secure checkout which will calculate delivery charges to your location automatically. If you have any questions or need further help with international delivery, contact us via email or by telephone on +44 207 493 1157. We will not take payment from you until you have confirmed the order. We are here 7 days a week to answer any questions.

Orders received from the channel islands are free of VAT.

If you are not entirely happy with your goods you may return them for a refund or exchange by notifying us within seven days of delivery. This does not apply to overseas deliveries.

Your custom is very important to us and we wish to make your purchases as trouble free as possible. We take great care in the processing and dispatch of orders but if you are not entirely satisfied please let us know and we will do our utmost to assist you.